FashionsVida is a price comparison website that helps you find the best deals from thousands of online stores. We do not sell products directly. Each product listed on our site is sold and shipped by the corresponding merchant (online store).
Therefore, all returns and refunds are handled directly by the store where you made your purchase. We recommend checking the return policy of the specific store before completing your purchase.
Under EU consumer protection law, you have the right to return most online purchases within 14 days of delivery without giving a reason. This is known as the "right of withdrawal".
Most of our partner stores offer a return period of 14 days from the date of delivery. Returns are accepted for products in new condition, unopened in original packaging or never used.
Some stores may offer extended return periods (30 days or more). Always check the specific return policy on the merchant's website.
To initiate a return, follow these steps:
Refunds are generally processed within 14 business days after the merchant receives the returned product. The refund will be issued to the original payment method used during the purchase.
No restocking fees apply under EU consumer law for returns made within the withdrawal period.
Certain products may not be eligible for returns, including:
Please check the specific return policy on the seller's website before making your purchase, as policies may vary between merchants.
If you need help finding the return policy of a specific store, or if you have any questions, please contact us at [email protected] and we will be happy to assist you.
